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Archive for September, 2011

What Twitter Looked Like When It Was Born (Screenshot, History)

14 Sep

twttrscreenlogo.jpgTwitter, then known as twttr, was born just over 5 years ago - but in Twitter-time that's ancient history. What did it look like when it launched? I'd never seen a screenshot of the original Twttr home page until old school megablogger Jason Kottke posted one tonight, along with links to a few other oldies.

As you can see below, Twitter didn't have a hard time explaining itself at first. "If you have a cell and you can txt," the home page said, "you'll never be bored again...E V E R!" I guess when you've raised mountain upon mountain of venture capital and changed the world in multiple major ways, you've got to take yourself more seriously than that. (?) None the less, I like this old version of Twitter!

Sponsor

twttrscreen.jpg

Click for full size.

Look out, little Twttr, the President of the United States, Ashton Kutcher and these ladies you'll learn about in the future called The Kardashians are coming! From dorky simplicity has sprung unfathomable magic and banality.

Just five years, people! Amazing. Kottke's own blog, if you're not yet familiar with it, is almost 3X as old as Twitter and still a great read. You might even say that if you read it...you'll never be bored again...EVER!

The ReadWriteWeb team and myself personally are on Twitter as well. If you follow us there, well - you might be bored less often, I'll say that much ;)

Discuss

 
 

Maserati Kubang

14 Sep
Sometimes the name really does fit the car. The Maserati Kubang ($TBA) is an updated, production-focused version of the company's prior SUV concept, sporting a fittingly funky front end, parts...

Visit Uncrate for the full post.
 
 

The Economist: The World’s Biggest Employers

14 Sep
Economist chart.

Economist chart.

Related posts:

  1. Matt Bors in The Economist
  2. Offiziere.ch: Human Security Report Charts an Outbreak of Peace
  3. The Diplomat: China’s Fighters Won’t Match U.S.

 
 

Guy Who Created The TSA Says It’s Failed, And It’s Time To Dismantle It

14 Sep
One of the politicians instrumental in creating the TSA, Rep. John Mica, who wrote the legislation that established the TSA, has apparently decided that the whole thing has been a failure and should be dismantled. He notes that "the whole program has been hijacked by bureaucrats."
“It mushroomed into an army,” Mica said. “It’s gone from a couple-billion-dollar enterprise to close to $9 billion.”

As for keeping the American public safe, Mica says, “They’ve failed to actually detect any threat in 10 years.”

“Everything they have done has been reactive. They take shoes off because of [shoe-bomber] Richard Reid, passengers are patted down because of the diaper bomber, and you can’t pack liquids because the British uncovered a plot using liquids,” Mica said.

“It’s an agency that is always one step out of step,” Mica said.

It cost $1 billion just to train workers, which now number more than 62,000, and “they actually trained more workers than they have on the job,” Mica said.

“The whole thing is a complete fiasco,” Mica said.
There's a lot more at that link. Now, one could (and perhaps should) note that when Mica wrote the legislation, his particular political party was in power, and now it's not. So the cynical voice might say that his words are somewhat politically motivated. And one can (and probably should) ask how it was that Mica didn't expect this kind of result. This is what the government does. It creates agencies that are then "hijacked by bureaucrats." While it's nice to see him realizing this now, it's too bad he didn't see it back then.

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Do users change their settings?

14 Sep

Back in the early days of PC computing, we were interested in how people used all those options, controls, and settings that software designers put into their applications. How much do users customize their applications?

We embarked on a little experiment. We asked a ton of people to send us their settings file for Microsoft Word. At the time, MS Word stored all the settings in a file named something like config.ini, so we asked people to locate that file on their hard disk and email it to us. Several hundred folks did just that.

We then wrote a program to analyze the files, counting up how many people had changed the 150+ settings in the applications and which settings they had changed.

What we found was really interesting. Less than 5% of the users we surveyed had changed any settings at all. More than 95% had kept the settings in the exact configuration that the program installed in.

This was particularly curious because some of the program’s defaults were notable. For example, the program had a feature that would automatically save your work as edited a document, to prevent losing anything in case of a system or program failure. In the default settings for the version we analyzed, this feature was disabled. Users had to explicitly turn it on to make it work.

Of course, this mean that 95% of the users were running with autosave turned off. When we interviewed a sample of them, they all told us the same thing: They assumed Microsoft had delivered it turned off for a reason, therefore who were they to set it otherwise. “Microsoft must know what they are doing,” several of the participants told us.

We thought about that and wondered what the rationale was for keeping such an important feature turned off. We thought that maybe they were concerned about people running off floppies or those who had slow or small disks. Autosave does have performance implications, so maybe they were optimizing the behavior for the worst case, assuming that users who had the luxury to use the feature would turn it on.

We had friends in the Microsoft Office group, so we asked them about the choice of delivering the feature disabled. We explained our hypothesis about optimizing for performance. They asked around and told us our hypothesis was incorrect.

It turns out the reason the feature was disabled in that release was not because they had thought about the user’s needs. Instead, it was because a programmer had made a decision to initialize the config.ini file with all zeroes. Making a file filled with zeroes is a quick little program, so that’s what he wrote, assuming that, at some point later, someone would tell him what the “real defaults” should be. Nobody ever got around to telling him.

Since zero in binary means off, the autosave setting, along with a lot of other settings, were automatically disabled. The users’ assumption that Microsoft had given this careful consideration turned out not to be the case.

We also asked our participants for background information, like age and occupation, to see if that made a difference. It didn’t, except one category of people who almost always changed their settings: programmers and designers. They often had changed more than 40% (and some had changed as much as 80%) of the options in the program.

It seems programmers and designers like to customize their environment. Who would’ve guessed? Could that be why they chose their profession?

(Big takeaway: If you’re a programmer or designer, then you’re not like most people. Just because you change your settings in apps you use doesn’t mean that your users will, unless they are also programmers and designers.)

We’ve repeated this experiment in various forms over the years. We’ve found it to be consistently true: users rarely change their settings.

If your application has settings, have you looked to see what your users do? How many have changed them? Are the defaults the optimal choice? Does your settings screen explain the implications of each setting and give your users a good reason for mucking with the defaults?

 
 

The evolution of overconfidence

14 Sep

The evolution of overconfidence

Nature 477, 7364 (2011). doi:10.1038/nature10384

Authors: Dominic D. P. Johnson & James H. Fowler

Confidence is an essential ingredient of success in a wide range of domains ranging from job performance and mental health to sports, business and combat. Some authors have suggested that not just confidence but overconfidence—believing you are better than you are in reality—is advantageous because it serves to increase ambition, morale, resolve, persistence or the credibility of bluffing, generating a self-fulfilling prophecy in which exaggerated confidence actually increases the probability of success. However, overconfidence also leads to faulty assessments, unrealistic expectations and hazardous decisions, so it remains a puzzle how such a false belief could evolve or remain stable in a population of competing strategies that include accurate, unbiased beliefs. Here we present an evolutionary model showing that, counterintuitively, overconfidence maximizes individual fitness and populations tend to become overconfident, as long as benefits from contested resources are sufficiently large compared with the cost of competition. In contrast, unbiased strategies are only stable under limited conditions. The fact that overconfident populations are evolutionarily stable in a wide range of environments may help to explain why overconfidence remains prevalent today, even if it contributes to hubris, market bubbles, financial collapses, policy failures, disasters and costly wars.

 
 

Trusting Experts

13 Sep

Over on the Google+, Robin Hanson asks a leading question:

Explain why people shouldn’t try to form their own physics opinions, but instead accept the judgements of expert physicists, but they should try to form their own opinions on economic policy, and not just accept expert opinion there.

(I suspect the thing he wants me to explain is not something he thinks is actually true.)

There are two aspects to this question, the hard part and the much-harder part. The hard part is the literal reading, comparing the levels of trust accorded to economists (and presumably also political scientists or sociologists) to the level accorded to physicists (and presumably also chemists or biologists). Why do we — or should we — accept the judgements of natural scientists more readily than those of social scientists?

Although that’s not an easy question, the basic point is not difficult to figure out: in the public imagination, natural scientists have figured out a lot more reliable and non-obvious things about the world, compared to what non-experts would guess, than social scientists have. The insights of quantum mechanics and relativity are not things that most of us can even think sensibly about without quite a bit of background study. Social scientists, meanwhile, talk about things most people are relatively familiar with. The ratio of “things that have been discovered by this discipline” to “things I could have figured out for myself” just seems much larger in natural science than in social science.

Then we stir in the matter of consensus. On the very basics of their fields (the Big Bang model, electromagnetism, natural selection), almost all natural scientists are in agreement. Social scientists seem to have trouble agreeing on the very foundations of their fields. If we cut taxes, will revenue go up or down? Does the death penalty deter crime or not? For many people, a lack of consensus gives them license to trust their own judgment as much as that of the experts. To put it another way: if we talked more about the bedrock principles of the field on which all experts agreed, and less about the contentious applications of detailed models to the real world, the public would likely be more ready to accept experts’ opinions.

None of which is to say that social scientists are less capable or knowledgable about their fields than natural scientists. Their fields are much harder! Where “hard” characterizes the difficulty of coming up with models that accurately capture important features of reality. Physics is the easiest subject of all, which is why we know enormously more about it than any other science. The social sciences deal with fantastically more complicated subjects, about which it’s very naturally more difficult to make definitive statements, especially statements that represent counterintuitive discoveries. The esoteric knowledge that social scientists undoubtedly possess, therefore, doesn’t translate directly into actionable understanding of the world, in the same way that physicists are able to help get a spacecraft to the moon.

There is a final point that is much trickier: political inclinations and other non-epistemic factors color our social-scientific judgments, for experts as well as for novices. On a liberal/conservative axis, most sociologists are to the left of most economists. (Training as an economist allegedly makes people more selfish, but there are complicated questions of causation there.) Or more basically, social scientists will often approach real-world problems from the point of view of their specific discipline, in contrast with a broader view that the non-expert might find more relevant. (Let’s say the death penalty does deter crime; is it still permissible on moral grounds?) Natural scientists are blissfully free from this source of bias, at least most of the time. Evolution would be the obvious counterexample.

The more difficult question is much more interesting: when should, in completely general terms, a non-expert simply place trust in the judgment of an expert? I don’t have a very good answer to that one.

I am a strong believer that good reasons, arguments, and evidence are what matter, not credentials. So the short answer to “when should we trust an expert simply because they are an expert?” is “never.” We should always ask for reasons before we place trust. Hannes Alfvén was a respected Nobel-prizewinning physicist; but his ideas about cosmology were completely loopy, and there was no reason for anyone to trust them. An interested outsider might verify that essentially no working cosmologists bought into his model.

But a “good reason” might reasonably take the form “look, this is very complicated and would take pages of math to make explicit, but you see that I’ve been doing this for a long time and have the respect of my peer group, which has a long track record of being right about these issues, so I’m asking you to go along this time.” In the real world we don’t have anything like the time and resources to become experts in every interesting field, so some degree of trust is simply necessary. When deciding where to place that trust, we rely on a number of factors, mostly involving the track record of the group to which the purported expert belongs, if not the individual experts themselves.

So my advice to economists who want more respect from the outside world would be: make it much more clear to the non-expert public that you have a reliable, agreed-upon set of non-obvious discoveries that your field has made about the world. People have tried to lay out such discoveries, of course — but upon closer inspection they don’t quite measure up to Newton’s Laws in terms of reliability and usefulness.

Social scientists are just as smart and knowledgable as natural scientists, and certainly have a tougher job. But trust among non-experts isn’t demanded, and shouldn’t be based on credentials; it is given on the basis of a long track record of very visible success. Everyone would be in favor of that.

 
 

Google Flights Search Is a Powerful, Intuitive, Lightning-Fast Tool for Finding Cheap Tickets

13 Sep
Google just launched Google Flights Search, an attractive, intuitive, lightning fast airline search tool; it may well be your new default destination when you're looking for a flight. More »
 
 

Whoa – Apple Wins a 3D Display & Imaging System Patent Stunner

13 Sep
The US Patent and Trademark Office officially published a series of 13 newly granted patents for Apple Inc. today and one was a real stunner. Today's report focuses on this advanced 3D display and imaging system that packs one hell of a wallop. Apple's patent covers a wild 3D system that could generate an invisible space in front of the user that could allow them to work with holographic images or project their hands onto a screen in front of them to manipulate switches or move pieces of virtual paper or parts of a presentation. One could only image how this could be applied to 3D gaming, business or medical applications in the future. This is Apple's second major revelation about such an advanced 3D system and many supporting patent applications would suggest that the system is progressing quite well in Apple's research labs. The good news, is that future iOS devices will be one of the drivers behind this new beast. This is definitely one of Apple's coolest ideas to date.
 
 

Baby Makes Daddy Lose Testosterone

13 Sep

For men hunting for a partner, testosterone’s a good thing. It boosts competitive behavior, and increases men's attractiveness to women. But the hormone has its drawbacks. Men with more of it have more marital problems and divorces. One study even suggested that guys with high testosterone have less sympathy for crying infants. [More]